55% of first impressions come from our appearance.

7% from our choice of words.

38% comes from how we use our voice.

When taped, most people do not like how they sound. We have cosmetic surgery and makeovers for other parts of our body, but improve our voice? – No!

An interesting voice enables contracts to be won, votes garnered, leadership shown, careers progressed, business retained and successful interviews.

Watch a television documentary to see how the commentator can make or break your interest.

Accent, breathing, phrasing, intonation, pitch, pause, variability, resonance, volume, tone and clarity all come into play.

It is not just what you say but how you say it that counts.