Content
Confidence in Communication
This wide-ranging module puts together all of the ingredients which enable confidence socially and at work.
Understanding of body language, maximising the voice and projecting a strong physical presence..
Style, image and charisma.
Linking active questioning and active listening.
Understanding assertive, passive, aggressive and manipulative language.
This wide-ranging programme is relevant to a number of situations ranging from interviews, redundancy, career change, meetings and project management to networking, tendering and customer-care.
