Companies and the Public Sector.

Retaining existing business - Maximising hard-won relationships.

Negotiation techniques -  Interests rather than positions.

Improving customer-care - Getting the basics really right.

Staff turnover - Causes and providing solutions.

Public-speaking, presentation and meetings  - The Splash and maximising the voice.

Developing key staff -  Getting the best from a team.

Selecting the right staff - Effective interviews.

Recent clients: Anglo-American Corporation, McInerney Homes and Towergate Underwriting.

Business Link authorised provider.

Meetings can be effective even when buying a camel! -  Cairo 2007