You Never Can Tell

Human Resource and People Development Consultancy



 

Communities and Social Enterprise.

Forthcoming Adult and Community Learning courses:
 

Community Education Centre, Codsall, Staffs WV8 1PG Tues 7-9pm

Sept 16th 2008  

10 weeks Phone: 01902 434247
Wombourne Library, Staffs. WV5 9EZ Thurs7-9pm

Sept 18th 2008

11 weeks Phone 01902-892032

 

1Confidence-building comparing passive, aggressive and assertive behaviour.
2Stress and anxiety management. Time and organisational skills.
Body language – yours and reading that of others.
4First impressions, appearance, image and style.
5Handling challenging situations and conflict resolution.
6Active listening, questioning and conversations.
7Presentations, meetings and using the voice.
8 Applying for jobs. CVs, application forms and interviews. Preparing for a new role.