We are training specialists in
presentation skills, image and communication.
We are different, innovative and
motivate our clients.
We make
people-development interesting. Try this story!
"Running the gauntlet of shopkeepers in
traditional markets abroad, is a daunting and pulse-increasing
experience for tourists, familiar with fixed prices and labels at home. One day,
I sat down in an alleyway in the Khan-al-Khalili souk in Cairo to take in the
action.
If there was a laboratory to see the mixture of worried looks on
tourists, observe the actions of vendors to close a sale and witness the
prize arts of negotiating and customer-care, this was it.
Perhaps
all tourists should have a course in haggling on before they leave the
UK. It brings together everything about presentation, active listening,
conflict resolution and assertiveness.
If you can cope with
the uncertain world of the souk market abroad, you can handle much more back home. The Harvard Business School would be proud of you!"
Recent clients: Anglo-American Corporation, Towergate Underwriting,
McInerney Homes, WEA,
Wolverhampton, Dudley
and Staffordshire Councils.
Contact:
07884 212 925
email John
Chubb
A Business Link
approved provider.
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