You Never Can Tell

Human Resource and People Development Consultancy



 

We are training specialists in presentation skills, image and communication.
We are different, innovative and motivate our clients.

We make people-development interesting. Try this story!

 

"Running the gauntlet of shopkeepers in traditional markets abroad, is a daunting and pulse-increasing experience for tourists, familiar with fixed prices and labels at home. One day, I sat down in an alleyway in the Khan-al-Khalili souk in Cairo to take in the action.

If there was a laboratory to see the mixture of worried looks on tourists, observe the actions of vendors to close a sale and witness the prize arts of negotiating and customer-care, this was it.

Perhaps all tourists should have a course in haggling on before they leave the UK. It brings together everything about presentation, active listening, conflict resolution  and assertiveness.

If you can cope with  the uncertain world of the souk market abroad, you can handle much more back home. The Harvard Business School would be proud of you!"

 

Recent clients: Anglo-American Corporation, Towergate Underwriting, McInerney Homes, WEA,

                      Wolverhampton, Dudley and Staffordshire Councils.

Contact: 07884 212 925 email  John Chubb           A Business Link approved provider.